1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is intended for customers aged 18 years or older who wish to purchase premium beachwear. By using our site, you confirm you meet this age requirement.
1.2 Intellectual Property Rights
All content on this website, including text, graphics, logos, images, and product designs, is the property of FANTASIE Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
2. Product Information
2.1 Product Range
FANTASIE Shop specializes in high-quality beachwear including:
- Balcony Bikini Tops
- Halterneck Bikini Tops
- Kaftans/Sarongs
- Padded Bikini Tops
- Swimsuits
- Tankini Tops
2.2 Product Descriptions
We strive for accuracy in product descriptions, colors, and sizing information. However, slight variations may occur due to monitor settings. If you receive an item significantly different from its description, please contact us immediately.
3. Orders and Payments
3.1 Order Process
All orders are subject to availability and our acceptance. We process orders within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with tracking information once your order ships.
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All transactions are processed securely. We do not store your full payment details on our servers.
3.3 Pricing and Currency
All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to market conditions, though this will not affect orders already placed.
4. Shipping and Delivery
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping (£12.95) via DHL or FedEx – 10-15 business days after dispatch
- Free Shipping for orders over £50 via EMS – 15-25 business days after dispatch
4.2 Delivery Areas
We ship worldwide except to certain Asian countries and remote locations. Delivery times may vary depending on customs processing in your country.
4.3 Delivery Responsibilities
Once items leave our warehouse, risk of loss passes to you. Please ensure your shipping address is accurate. We are not responsible for delays caused by incorrect addresses or customs clearance.
5. Returns and Refunds
5.1 Return Policy
You may return or exchange most items within 15 days of receiving your order, provided they are:
- Unworn, unwashed, and in original condition
- With all original tags attached
- In the original packaging
5.2 Non-Returnable Items
For hygiene reasons, we cannot accept returns or exchanges on:
- Swimsuits
- Bikini bottoms
Exceptions are made for faulty or incorrect items, which we will replace or refund.
5.3 Return Process
To initiate a return:
- Email [email protected] within 15 days of receipt
- Wait for our return authorization (RMA number)
- Ship items to: FANTASIE Shop Returns, 27 High St, Winchester, GB CH6U 1RP
Return shipping costs are your responsibility unless the item is faulty.
5.4 Refund Processing
Refunds are processed within 3-5 business days of receiving your return and issued to your original payment method. Original shipping fees are non-refundable.
6. Customer Responsibilities
6.1 Accurate Information
You are responsible for providing accurate personal and payment information when placing orders.
6.2 Account Security
If you create an account, you must keep your login details secure and notify us immediately of any unauthorized use.
6.3 Prohibited Conduct
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Submit false or misleading information
- Interfere with the proper functioning of our website
7. Limitation of Liability
FANTASIE Shop shall not be liable for:
- Any indirect, incidental, or consequential damages arising from your use of our website or products
- Delays or failures in performance caused by circumstances beyond our reasonable control
- Minor variations in product color or appearance due to monitor settings
Our total liability for any claim related to your order shall not exceed the purchase price of the relevant items.
8. Privacy and Data Protection
We handle your personal information in accordance with our Privacy Policy, which explains how we collect, use, and protect your data. By using our site, you consent to such processing.
9. Governing Law
These Terms and Conditions are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our site after changes constitutes acceptance of the new terms.
11. Contact Information
For questions about these Terms and Conditions, please contact us at:
FANTASIE Shop27 High St, Winchester, GB CH6U 1RP
Email: [email protected]
Thank you for choosing FANTASIE Shop for your premium beachwear needs!
